
Public relations is an integral part of the IMC mix. “As IMC has evolved during the 1990s, it has developed its own approach to holistic communication. It is not just marketing communication revised with warmed over PR concepts like relationships and stakeholders. Something new and different is growing from the amalgamation of public relations, marketing, advertising, and promotion and this new tree is becoming identifiable as a separate species with its own theories and practices (PR Quarterly).”
According to FlackMe.Com, public relations is, “the act of taking information from the people that have it and giving it to the people that need it, while maintaining a positive image with your intended audience” and IMC is defined as, “a campaign designed to ensure that all communications share message, branding, and ‘feel’. A merge of all advertising, public relations, and marketing efforts.” The previous statements clearly define the role of PR in IMC. Without public relations, and the relationships/brand recognition that it entails, the IMC mix for a company would weaken.
Because IMC is focused on the total corporate or brand image, it is important to turn to public relations for a more global understanding of how impressions are created. Organizational communication factors such as relationships, motivation, and involvement are often addressed by PR programs and PR practitioners may be the people in an organization who are most competent to function as change agents – a critical task in creating and managing IMC programs.